Get 360-Degree Customer View with SalezShark

360-degree customer view

Buying CRM (Customer Relationship Management) software is a crucial decision that can either make or break your brand’s image. You must ensure CRM you going to invest actually worth buying to implement into your business processes to get more customers. In order to overcome such challenges, it becomes essential to have a better understanding of your target audience. With SalezShark you can have a 360-degree view of your target audience and customers/leads. In one glimpse you get a complete view of customers’ journey. You can track and analyze from where you get the leads, how those leads turning into opportunities, and eventually into a customer. With the help of a 360-degree customer view, you can actually locate in which phase your lead is lying and it helps you in taking actions accordingly.

For instance, if you have initiated an e-mail campaign and you keen to know the outcome of that campaign then you can have easy 360-degree access to the email campaign.  In just a few clicks you can see the number of people who read it or not, the number of people who opened it or not, the number of people who actually clicked on options to buy or take a demo of your product/service also you have access to the number of emails which were bounced. Thus, it facilitates your sales and marketing team to know where exactly the customer is in the sales funnel.

Maybe the customer is interested in knowing more about the product/service so he simply opened the email however didn’t click on any link to buy or get a demo. In such cases that lead goes to the marketing team so they can make the customer aware of the product/service through follow-up emails and by sending e-books on a particular product/service. On the other side if a customer has clicked on any of the links and shown interest to buy or take a demo of a product/service then that particular lead goes to the sales team and they can offer a demo to the customer and pitch for sales with suitable offers as per customer requirements.

SalezShark CRM facilitates your team to track the right leads at the right time. It facilitates your sales & marketing team to pitch for sales accordingly. It also facilitates them to plan follow-ups by using CRM in-built calendar, it acts as a reminder for them to when exactly follow-up with the customer. Apart from this, there are plenty of features which can be used to know the performance of the team. With dynamic reporting, Senior Managers can have a view of various reports entailing no. of sales made on a daily, weekly, monthly, and yearly basis facilitating decision-makers to plan marketing and sales strategies for better growth and revenue.

Using SalezShark saves your time, money, and efforts. It saves your sales team by allowing more time in engaging with the right prospects rather than researching them.  It saves your money as you not wasting your money on ten different tools separately, with SalezShark you get access to the unified solution to all issues entailing sales, marketing, and reporting. Using this CRM saves your efforts too as your sales team not wasting time in prospecting irrelevant leads, as with this CRM you get access to filtered leads that actually looking for your products/service.

With SalezShark CRM you can expect the unexpected when it comes to make your business smarter and generate a good review. It is a unified solution portal for all your sales and marketing requirements. Thus buying SalezShark CRM is a decision true value for money.

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