Why should a small business use CRM?

Why should a small business use CRM? Start-ups or SMEs can without much of a stretch deal with their data across spreadsheets, notepads, and other such devices. So why is there a need for CRM for SMEs? When they need it? The appropriate response is the point at which you begin growing your business! The … Read more

Significance of Analytics in CRM

Customer relationships evolved tremendously in the last decade. The customer-business dynamics are constantly changing and ushered in an era of integrated and intelligent customer relationship management. Customers today are more tech-savvy and look for instant gratification. CRM (customer relationship management) software is evolving to capitalize on big data analytics by relying on insights and statistics … Read more

How Telephony Integration with CRM Helps Businesses?

Telephony integration with CRM is a kind of integration that every business should adopt in order to thrive today. Irrespective of the size of your business small, medium, or large and irrespective of the industry your business caters to or belongs to; integrating telephony with CRM (Customer Relationship Management) software helps all sorts of business … Read more

Categories CRM

The Significance of Workflow Automation

It’s a well-known fact that businesses thrive on sales and it gets possible by constantly pursuing leads. Mostly Sales Managers assign leads to Sales Executives. Manually assigning and distributing these leads is a tedious and time-consuming process. To simplify this process SalezShark has introduced a new innovative feature “Workflow Automation – Assignment Rules” in Lead, … Read more

Significance of CRM in Aligning the Sales & Marketing Team

It’s a well-known fact that the performance of the sales team depends on the marketing team as marketing executives share the sales qualified leads to sales executives. In order to grow the brand name and revenue businesses must ensure perfect alignment between their sales and marketing teams. To achieve this objective CRM – Customer Relationship … Read more

How to De-Duplicate & Merge Duplicate Leads

If you have used any CRM software, you can certainly relate to the challenges of detecting duplicate leads and merging them.  Duplicate leads can creep into your data when you or others enter leads manually or import leads in bulk. Obviously, it is a best practice to search history before creating leads, still, duplication of … Read more

Categories CRM

Why Does Your Business Needs AI-Driven CRM

Effective management of customer information depends on how robust customer relationship management your business has. Generally, CRMs are effective in managing databases but at the same time also face several issues. In such scenarios, Artificial Intelligence (AI) plays a pivotal role in enhancing the efforts of CRM by offering innovative solutions. Artificial Intelligence (AI) creates … Read more

5 Must-Have SalezShark CRM Integrations for Business Growth

It’s a well know fact that Customer Relationship Management (CRM) software offers a unique platform that empowers organizations to streamline the sales and marketing tasks, like accounts and contacts, activities, opportunity management and campaigns. However, to get the maximum out of any CRM software it needs to be integrated with other business systems and applications.SalezShark … Read more

List of Top 10 CRM Software for Small & Medium Enterprises

One of the latest technologies that have transformed the way of selling and marketing dramatically is CRM-Customer Relationship Management. In the market there are several CRM providers however we are here with top 10 CRM software companies list. CRM today harnesses the power of Artificial Intelligence (AI) and business automation that simplifies the job of … Read more

Categories CRM

Significance of 360-degree Customer View

Gone are the days when businesses were simply offering products and services to customers. Nowadays, the dynamics of offering products or services to customers is completely changed. To gain customer loyalty and support, businesses must have a deep understanding of the customer lifecycle, entailing customer buying preferences, and, thereafter, leveraging these insights to establish a … Read more

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